Curriculum Vitae

A clear, executive view of the work.

Karin Haglund

Senior Project Manager · Business Improvement & Development · Change Management · Digital Development

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Career

Professional Experience

  1. Feb 2026 — Present

    Senior Project Manager | Business Development & Digital Improvement (Freelance)

    KH Business & Change

  2. Aug 2022 — Dec 2024

    Project Manager, Marketing & Communications | Business Improvement

    KPA Pension

  3. Sep 2020 — Sep 2021

    Management Team Coordinator | Pandemic Response

    Karolinska University Hospital

  4. Sep 2017 — Nov 2019

    Digital Marketing Project Manager | Commercial Growth

    SF Studios

  5. Aug 2016 — Aug 2017

    Project Manager | Marketing, Communications & Digital Service Launch

    UC AB

  6. Sep 2013 — Jan 2017

    Project Manager, Marketing & Communications | Business Development

    Sandhamn Seglarhotell

  7. Dec 2011 — Jun 2012

    Project Manager | Brand Implementation

    EVRY

Case work

Selected Projects

  • School of Service · Client Assignment

    Service, Business & Digital Development

    Business and operational development for a hospitality offering — from customer research and operational needs to service improvement, offering development and a consolidated digital platform.

  • Financial Services · Enterprise

    Cross-functional Business Improvement

    A customer-centred planning model established across five B2B business functions.

  • Hospitality

    Digital Wine Cellar Management

    A tested digital solution replacing a manual workflow for restaurant inventory and sales management.

  • Education Project · Real Assignment

    Product & Business Validation

    Customer and business evidence from a real assignment within my Agile Project Management programme, helping an early-stage mobility venture prioritise its product direction.

Tools & methods

Technical Skills

· Growth strategy

· Value proposition design

· Commercial modelling

· Partnerships

· Project Management

· Programme Leadership

· Project planning & follow-up

· Risk & delivery assurance

· Requirements management

· Process design

· Value stream mapping

· Prioritisation

· Digital workflow improvement

· Requirements & needs analysis

· Prototyping

· Business & IT collaboration

· Executive alignment

· Adoption planning

· Psychological safety

· Communication

· AI opportunity framing

· Responsible AI use

· AI-supported workflows

· Adoption strategy

· Discovery

· Validation

· Roadmap & prioritisation

· Outcome-based delivery

· Agile at scale

· Team topologies

· Cross-functional delivery

· Continuous improvement

· Executive workshops

· Strategy off-sites

· Design thinking

· Decision facilitation

· C-level engagement

· Cross-functional alignment

· Board reporting

· Negotiation

· User research

· Service design

· Usability

· Research synthesis

· Outcome mapping

· Value vs. effort

· Portfolio trade-offs

· Investment framing